Steven Grace Law

a home needing a loan modification

Are Mortgage Companies Required to Offer Loan Modifications?

If your mortgage isn’t backed by a government program, the straightforward answer is no: lenders are not legally obligated to consider you for a loan modification. A particularly unsettling aspect of mortgages is that, in most cases, if you miss even a single payment, the bank is under no obligation to help you rectify the situation. They can legally proceed to take your home and sell it. Even if you’ve made payments diligently for 29 years and 11 months on a 30-year mortgage, missing the final payment can result in foreclosure. However, the reality is often more nuanced.

It’s important to distinguish loan modifications from mortgage forbearances, as they serve different purposes. Forbearances are very misleading, as lenders often present them as a temporary solution for payment hardships. However, a forbearance merely delays payments rather than eliminates them, and you will still be in default once the forbearance period ends. This means you will still face foreclosure if you’re unable to make up all missed payments. Before accepting a forbearance, ensure it includes an agreement to delay foreclosure actions during the forbearance period—and be cautious if it does not.

Loan modification, on the other hand, provide a more sustainable solution. They involve permanently adjusting your loan terms, which brings your payments current and resolves any default status, effectively halting the foreclosure process. However, the decision to approve a modification is ultimately at the lender’s discretion and is based on several financial considerations. It’s also been revealed that software glitches in modification systems have, in some cases, unfairly denied borrowers.

Why Do Lenders Consider Loan Modifications?

While lenders are not mandated to offer modifications on most non-conforming, private loans, they have significant economic incentives to do so. Lenders earn the bulk of their profits from interest payments over the loan’s lifespan. If a loan defaults or enters foreclosure, lenders risk substantial financial losses. Foreclosures are costly, time-consuming, and often result in a net loss unless the property has considerable equity that can be recovered through sale.

Therefore, especially in cases of first-time defaults, lenders may be inclined to offer a loan modification. It’s often more profitable for them to restructure the loan term, which usually means to extend the term, which will mean more interest over the life of the loan, rather than none at all. By minimizing potential losses, a loan modification that lowers your monthly payment can still allow the lender to collect enough interest over time to make the loan worthwhile.

Conversely, if you’ve had multiple loan modifications or defaulted on previous ones, the lender may view further modification requests as ineffective. In such scenarios, they might opt for foreclosure or other alternatives instead of offering another modification.

Which Mortgages Are We Discussing?

This discussion primarily pertains to single-family homes and first-lien mortgages, which are the most common types subject to modification requests. However, loan modifications can also apply to second liens or investment properties under certain conditions. As previously mentioned, lenders are primarily motivated by profit. If modifying a mortgage enables them to continue receiving payments with interest, they may consider it—even for non-primary residences.

Determining Your Loan Type

Understanding the type of loan you have is crucial in the loan modification process. This knowledge informs you about the protections available, the types of modifications you can pursue, and how your lender is likely to respond to your application.

1. Servicers vs. Loan Holders

Your loan servicer is the company you make payments to, but they aren’t always the holder or owner of your loan. Servicers can change at any time, often without notice, because your loan can be sold or transferred between institutions. Different servicers specialize in various aspects of loan management, including default servicing (for loans in trouble) and routine servicing (for loans in good standing). However, knowing your servicer doesn’t necessarily reveal your loan type.

2. Review Original Loan Documents

The best way to determine what kind of loan you have is by referring to the original loan documents you received when you first took out the mortgage. These documents will usually specify whether your loan is insured or guaranteed by the Federal Housing Administration (FHA), Department of Veterans Affairs (VA), or if it’s a conventional loan that may be backed by Fannie Mae or Freddie Mac.

3. Websites to Verify Loan Information

If you don’t have access to your original documents or need further confirmation, several online tools and resources can help you determine your loan’s holder or type:

  • Fannie Mae Loan Lookup: Use this Fannie Mae Loan Lookup Tool to check if your loan is owned by Fannie Mae.
  • Freddie Mac Loan Lookup: You can call Freddie Mac directly at 1-800-FREDDIE (available 8:00 a.m. to 8:00 p.m. Eastern Time) to check if your loan is owned by Freddie Mac.
  • VA Loans: For VA-backed loans, you can check your Certificate of Eligibility (COE) status and verify your loan information through this VA Loan Verification Tool.

Government-Backed Loans and Modification Programs

There are three major types of loans that come with government backing: FHA, VA, and Fannie Mae and Freddie Mac backed loans. These loans don’t technically belong to the government, but the government has guaranteed repayment to the lender in case you default. This reduces the lender’s risk and, in many cases, requires the lender to evaluate the borrower for loan modification options, offering more pathways to avoid foreclosure.

FHA Loans

FHA loans, insured by the Federal Housing Administration (FHA), require lenders to evaluate borrowers for loss mitigation options before proceeding with foreclosure. According to 24 CFR § 203.501, lenders (or mortgagees) must take actions that minimize financial loss to the Department of Housing and Urban Development (HUD). This means that before foreclosure, lenders must explore all available loss mitigation options.

Key Loss Mitigation Programs:

  • Special Forbearance (§§ 203.471 and 203.614): Temporarily suspends or reduces mortgage payments for borrowers facing financial hardship.
  • Partial Claims (§ 203.414): The lender can advance funds on behalf of the borrower to bring the loan current. The advanced amount becomes a subordinate loan that does not have to be repaid until the borrower sells the home or refinances the mortgage.
  • Deeds in Lieu of Foreclosure (§ 203.357): The borrower voluntarily transfers ownership of the property to the lender to avoid foreclosure.
  • Pre-Foreclosure Sales (§ 203.370): Allows borrowers to sell the home for less than the balance of the mortgage to avoid foreclosure.
  • Recasting of Mortgages (§ 203.616): The loan terms can be restructured to lower monthly payments, such as through term extensions or interest rate reductions.

These programs are specifically designed to help borrowers avoid foreclosure. HUD outlines clear guidelines on when and how these loss mitigation options should be applied, taking into account factors such as the borrower’s income, creditworthiness, the condition of the property, and whether the borrower occupies the home as their primary residence.

VA Loans

VA loans, backed by the Department of Veterans Affairs (VA), offer legally mandated loss mitigation options to help veterans avert foreclosure. The VA entrusts servicers with the primary responsibility for providing and managing loss mitigation efforts, including loan modifications, special forbearances, repayment plans, and alternatives like short sales and deeds in lieu of foreclosure.

According to the VA Servicer Handbook (M26-4, Chapter 5) and 38 C.F.R. § 36.4315, loan modification is the primary tool for addressing delinquencies. Modifications may involve extending the loan term, adjusting the interest rate (within allowable limits), and waiving unpaid late fees to make monthly payments more affordable.

Key Considerations for VA Loans:

  • Home Retention Waterfall: Loan modifications are integral to the VA’s structured process designed to keep veterans in their homes. Servicers are encouraged to evaluate this option before considering foreclosure.
  • Eligibility: You must be in default, and the modification must resolve the default. The first lien position of the loan must remain intact.
  • VA Oversight: The VA monitors the loan modification process to ensure compliance and prevent unnecessary increases in your debt. They also offer incentives to servicers who successfully complete modifications.
  • Servicer Assistance: Servicers can modify loans even after foreclosure proceedings have started if it’s in the best interest of both you and the government. The VA also provides counseling and financial assistance.

By utilizing VA guidelines, veterans can access tailored solutions to avoid foreclosure.

Fannie Mae and Freddie Mac Loans

If your mortgage is backed by Fannie Mae or Freddie Mac, it is considered a conventional loan, also known as a conforming loan. A conventional mortgage loan is any type of home loan that is guaranteed by a private lender or a government-sponsored enterprise (GSE) like Fannie Mae or Freddie Mac. Conventional loans can be further categorized into conforming and non-conforming loans, depending on whether they meet the lending criteria set by these GSEs. Non-conforming loans include jumbo loans, which exceed the maximum loan limits established by Fannie Mae and Freddie Mac.

The primary loan modification option for these types of loans is the Flex Modification Program, which is designed to help borrowers avoid foreclosure by making monthly payments more affordable. While servicers are required to evaluate borrowers for either the Fannie Mae Flex Modification Program or the Freddie Mac Flex Modification Program if they meet certain criteria, approval is not guaranteed. Servicers must still assess whether the modification is in the best interest of the borrower and the investor.

Key Features of Flex Modifications:

  • Eligibility: Borrowers must be either in default or at risk of imminent default to qualify. Typically, borrowers must demonstrate a significant financial hardship, such as loss of income or medical expenses, that has impacted their ability to meet mortgage payments.
  • Modification Options: The program can reduce monthly payments by:
    • Extending the loan term (up to 40 years)
    • Lowering the interest rate
    • Deferring a portion of the principal to the end of the loan term, with no interest charged on the deferred amount.
  • Streamlined Approach: For certain borrowers—such as those over 90 days delinquent—the servicer may offer a Flex Modification without extensive financial documentation.

These programs aim to provide sustainable, long-term solutions for financially distressed borrowers, offering a structured path to resolve defaults and prevent foreclosure.

Conventional Loans: What If Your Loan Isn’t Backed by the Government?

If your loan is not backed by FHA, VA, USDA, Fannie Mae, or Freddie Mac, you probably have a non-conforming loan with no government guarantee. In these situations, lenders are usually not legally required to provide a loan modification. However, this does not mean they will automatically decline to consider one. Many conventional lenders have their own in-house loan modification programs designed to assist borrowers in avoiding foreclosure.

Conventional lenders will generally consider the following factors:

  • Equity in the Property: If there is a lot of equity in your home, the lender may be less motivated to offer a modification, as they can potentially recover more through foreclosure auction.
  • Payment History: Borrowers who have consistently made payments and are facing temporary financial hardship may have a better chance of securing a modification.
  • Prior Modifications: If you have previously received loan modifications and defaulted, the lender may be less inclined to modify the loan again.

How to Use Regulation X to Stop a Foreclosure Sale

If your loan modification attempts have been unsuccessful and you’re facing a foreclosure auction, Regulation X provides important protections that can delay or stop the foreclosure process. Under 12 CFR § 1024.41, mortgage companies must adhere to specific loss mitigation procedures before proceeding with foreclosure. Failure to comply can provide legal grounds to stop the foreclosure. Regulation X applies to federally regulated financial institutions, such as banks and credit unions, as well as private lenders who make loans intended to be sold to Fannie Mae, Freddie Mac, or are insured by FHA, VA, or USDA. Additionally, it applies to mortgage servicers who handle payments and manage loss mitigation for federally related mortgage loans.

Here’s how Regulation X can help you stop a foreclosure sale:

1. Submitting a Complete Loss Mitigation Application

To take advantage of the protections under Regulation X, you must submit a complete loss mitigation application at least 38 days before the scheduled foreclosure sale. Doing so ensures that you are covered by Regulation X’s dual tracking prohibition, which bars the servicer from moving forward with foreclosure while your application is under review.

  • What qualifies as a complete application?
    A complete application includes all necessary documents and information required by the servicer to evaluate you for any available loss mitigation options, such as a loan modification, repayment plan, or forbearance. The servicer is obligated to notify you within five business days of receiving the application whether it is complete or if additional information is needed.

Importantly, Regulation X requires servicers to exercise reasonable diligence in helping you complete your application. This means that if your initial submission is incomplete, the servicer must promptly inform you of the missing documents or information and work with you to finalize the application. Servicers are expected to continue collecting necessary information for any loss mitigation options you’re potentially eligible for, even if you’re deemed ineligible for others.

Flexibility for Servicers

Regulation X allows servicers to establish their own requirements for loss mitigation applications, meaning the type and amount of information they request may vary. However, the servicer must still act in good faith to collect the necessary documents from you and cannot deny an option solely based on your stated preferences without further supporting information. For example, if a borrower requests a short sale but still qualifies for home retention options, the servicer cannot disregard those options unless they have gathered the necessary documents confirming ineligibility for those options.

2. Dual Tracking Prohibition

Dual tracking occurs when a mortgage servicer continues the foreclosure process while simultaneously evaluating a borrower for loss mitigation. Regulation X prohibits this practice, offering you crucial protection during the application process.

  • How it works:
    If you submit a complete loss mitigation application at least 38 days before a scheduled foreclosure sale, the servicer cannot move forward with the foreclosure until:
    • The servicer reviews and decides on your application.
    • You are provided with written notice of whether your application was approved or denied.
    • You have had the opportunity to appeal the decision, if applicable.

This means that once you submit a complete application, the servicer must pause the foreclosure process, including the foreclosure sale, until they have reviewed your application and made a final determination.

What Can You Do If You’re Denied a Loan Modification?

If your loan modification request is denied, you still have several options to consider:

  1. Appeal the Decision: Many lenders provide the opportunity to appeal a denial, especially if your financial circumstances have changed. If new information or documentation becomes available that could impact your eligibility, submitting an appeal could prompt the lender to reassess your situation.
  2. Explore Other Loss Mitigation Options: Even if a loan modification isn’t approved, there are other alternatives to avoid foreclosure. These may include:
    • Short sales, where the lender agrees to let you sell the property for less than the remaining mortgage balance.
    • Deeds in lieu of foreclosure, which allow you to voluntarily transfer ownership of the property to the lender to avoid the foreclosure process.
    • Forbearance agreements, where the lender temporarily reduces or suspends payments to give you time to improve your financial situation.
    • Consent foreclosure, initiated after a foreclosure has been filed, this grants a judgment of foreclosure to the lender and protects the borrower from a deficiency judgment.
  3. Refinancing: While refinancing may seem like an option, it is often not feasible if you’re already facing foreclosure. Refinancing typically requires good credit and a strong payment history—two factors that are usually compromised if you’re in foreclosure. In most cases, obtaining a new loan is extremely difficult under these circumstances. Therefore, this option is generally not effective for borrowers already in default.

Know Your Loan, Know Your Rights

When it comes to loan modifications, the specific loan type, whether it’s government-backed or not, plays a significant role in your options. FHA, VA, USDA, and loans backed by Fannie Mae and Freddie Mac offer more formal pathways to modification, while conventional loans leave more discretion to the lender. The key is understanding the type of mortgage you have, the potential modification programs available, and your lender’s motivations. While they may not be required by law to offer a modification, in many cases, it may still be in their best financial interest to do so.

If you’re struggling with mortgage payments and need expert guidance, Steven Grace, an experienced Chicago loan modification attorney, can help you navigate this complex process. Steven understands the intricacies of loan modifications and will fight to ensure you get the best possible outcome. Should the loan modification process not go as planned, Steven is also well-versed in all aspects of foreclosure defense. He will vigorously defend your case, utilizing every available argument, including the critical challenge of standing, to protect your rights and your home. Don’t wait for the foreclosure clock to run out—take charge of your financial future today.

Schedule a consultation with Steven Grace now and explore your loan modification options!